Hand on Heart Care
At Hand on Heart Care, we believe everyone deserves the comfort, dignity and reassurance of receiving high-quality care in the place they feel safest and happiest – their own home.
Founded in 2016, our journey began with a heartfelt vision to provide high-quality home care services tailored to the unique needs of individuals and families across Greater London. What started as a small, dedicated care team has grown into a trusted care provider known for professionalism, reliability, and compassionate support.
Our carers are passionate about making a genuine difference in people’s lives through respectful, dependable and personalised care delivered with kindness and understanding.
Years of Experience in Health and Social Care
Our Vision
Our vision is to be a trusted and leading provider of home care services, recognised for excellence, compassion, and innovation in care. We aspire to create a future where every individual can enjoy independence, dignity, and wellbeing within the comfort of their own home. Through continuous improvement, dedicated carers , and strong community relationships, we aim to set the benchmark for outstanding domiciliary care across Greater London and beyond.
Our Mission
At Hand on Heart Care, our mission is to deliver compassionate, reliable and person-centred domiciliary care that enables individuals to live safely, comfortably, and independently in their own homes. We are committed to enhancing the quality of life of every client through tailored care plans, professional support, and genuine human connection. By upholding the highest standards of care, dignity, and respect, we strive to make a positive difference in the lives of those we serve and their families.
Our Values
Compassion
We provide care with kindness, empathy, understanding and a genuine commitment to improving the wellbeing and comfort of every individual.
Excellence
We continuously improve our care standards, ensuring exceptional service, professional support and personalised assistance that exceeds client expectations.
Respect
We treat every client with dignity, respect, equality and understanding while honouring their personal choices, independence and cultural values.
Integrity
We maintain honesty, transparency, professionalism and trust in every interaction while delivering reliable, high-quality domiciliary care services.
What We Do
Our personalised care services are tailored to meet the unique needs, preferences and lifestyles of every client. Whether support is required with personal care, companionship, household tasks, medication routines or specialist care needs , our dedicated carers deliver high-quality assistance with dignity, respect, and compassion.
- Personal Care: Support with bathing, dressing, grooming, mobility and maintaining daily wellbeing.
- Companionship: Friendly emotional support that reduces loneliness and encourages confidence and social interaction.
- Medication Management: Safe medication reminders and support with medication routines to promote wellbeing and consistency.
- Household Assistance: Help with cleaning, laundry, meal preparation and maintaining a comfortable home environment.
- Specialist Care Support: Dedicated support for individuals living with dementia, disabilities, mental health conditions and other specialist care needs.
Compassionate Experts Every Senior
Evelyn Carter
Senior Care Coordinator
Melaney Hill
Home Care Nurse
Olivia Bennett
Personal Care Assistant